FAQs
Updated 10th December 2020

What races/ events can I take part in?

Age 17+ EXTREME 80km Day 1 & 62km Day 2
Age 14+ CLASSIC/ E-BIKE 62km
RUSH / E-BIKE 56.6km
Age 10+ SLIDE 39km
HORSE RIDING@ 10TO4 Distance TBC
Age 9-12yrs Mini 10to4 Race 4 13.5km
Age 6-12yrs Mini 10to4 Race 3 9km
Age 6-8yrs Mini 10to4 Race 2 4.5km
Age 4-6yrs Mini 10to4 Race 1 2km obstacle course

What is the cost of entry?

BIKE
Event 2021 Entry Fee
EXTREME KSh 30,000/ $300 / £225
CLASSIC / E-BIKE KSh 24,000/ $240 / £180
RUSH KSh 24,000/ $240 / £180
SLIDE KSh 15,000/ $150 / £115
Mini 10to4  4-6 yrs old - KSh 2,000/ $20 / £16
6-12 yrs old - KSh 2,500/ $25 / £20

When are the early rates valid until?

The 2021 Early bird rates have expired.

How can I register for the Horse Riding@10to4?

To register your interest in the horse ride please contact Wizzy from Everything Altitude on everythingaltitude@gmail.com with the following information required: name, age, weight, height, amount and type of riding experience and phone/WhatApp number. If you fit the criteria you will be sent a link to the official entry form and the sponsorship form. Entry deadline: 29th January 2021 (including completed form plus physical funds for min. pledge)

Note places are limited so to avoid disappointment please get in touch ASAP.

When do entries close?

Entries officially close on Friday 29th January 2021, however, due to COVID social distancing safety measures and such a high interest in the 2021 event, the 10to4 Organising Committee has made the (very difficult) decision to cap entries this year. There are still a few remaining spots but we anticipate that these will be filled fast. For more information please visit the Register Now page.

What is the cancellation policy?

This can be found here - 2021 Cancellation Policy

Why is my entry not being accepted?

This is likely to be due to a technical problem. Please email us on eventmanager@10to4.org or call on +254 740 967 679 and we will try and assist.

What methods of payment can I use?

MPESA
Paybill number: 329959
Account number: Your Account Number
Amount: xxx

Cheque or Cash
Payable to: Bill Woodley Mount Kenya Company.
Deliver: Mount Kenya Trust, Greystones Offices, Turaco Farm, PO Box 690-10400, Nanyuki, Kenya or deposit at any branch of Standard Chartered Bank.
Account Number: 0102833190000

Bank Transfer
Kenya
Account Name: The Bill Woodley Mount Kenya Company Ltd
Bank Name: Standard Chartered Bank Ltd
Account Number: 0102833190000
Branch: Langata
Swift Code: SCBLKENXXXX
Bank Code: 02
UK
Name of Account: Mount Kenya Trust
Account No. 42303530
Sort Code: 15-99-00
IBAN: GB89HOAB15990042303530
SWIFT CODE: HOABGB2L

What is the maximum amount I can pay by MPESA?

Please note MPESA has a single transaction limit of Ksh. 70,000 and a daily transaction limit of Ksh. 140,000. 

If your payment exceeds Ksh. 70,000 we recommend that you check out via Bank Transfer.

Once your transaction through M-PESA is complete and we have approved it back end you will receive a final email confirming that your place has been secured.

What should I indicate as my account number when paying via MPESA?

Your account number will be auto-generated by the system, when you select payment via MPESA.

I’ve selected the bank transfer option, by when should I have made my payment?

In order to secure your spot, proof of your payment should have been sent to eventmanager@10to4.org ASAP. Once we have confirmed payment back end you will receive a final email saying that your spot has been secured.

How will I know that my application has gone through?

If you have already registered for one of the 10to4 Races but have not yet received a final confirmation email, please bear with us. Payments and entries are being processed as quickly as possible and we will get back to you soon.

If when you submitted your entry you received an email with a registration number (4 digit number starting in #3) then your entry has been received and once payment has been reconciled will be processed. Please email eventmanager@10to4.org if you are unsure.

Must I purchase AMREF medical insurance in order to participate?

No, but we highly recommend that you do if you do not have any prior medical or evacuation insurance cover. Without prior cover, emergency medical evacuation can cost over $4000, which must be paid BEFORE treatment or flight. In an emergency, if there are issues with payment, this can be life threatening. You can purchase AMREF medical evacuation cover for the event at just 1,600 Ksh, through the online registration form.

Am I required to fundraise?

There is no minimum fundraising requirement for participants, but we highly encourage all our participants to fundraise for the causes that the 10to4 supports. Please visit the Fundraising page on the 10to4 website for further details.

I’d like to speak to someone from the 10to4 Team

If you have any questions about your entry or the event please don’t hesitate to email us (eventmanager@10to4.org) or call us (+254 740 967 679).

Is there accommodation available at Borana Race Village?

Sadly this year due to the Covid pandemic there will be no camping on offer at Borana Race Village. Competitors are therefore asked to find their own accommodation. We are doing what we can to help share options and will keep the Accommodation page as updated as possible.

Are you offering the bike drop service in 2021?

Sadly we are not offering this service at the 2021 event. What this does mean is that all competitors will need to make their own transport plans to and from the Start/Finish. For more details on where these are please visit the Directions page. We will update this with a Vehicle map closer to the event too. 

When and where is onsite registration?

We are currently finalising these details but are hoping to be able to offer pre-event registration at the Mount Kenya Trust Offices on Turaco Farm during the week before the 10to4 weekend. We hope this will mean that fewer people are registering on the day of the race which will help reduce queues and assist with social distancing. Full details on days, times and exact location/directions for the pre-registration will be shared with competitors in the weeks leading up to the event.

Can family members access Borana Race Village and do they have to pay for entry?

Yes family members will be able to access Borana Race Village (BRV) on the Friday and Saturday to assist with drop off/pick up and they will not have to pay for entry, There will be however very little on offer in the Race Village (unlike in years past) and the usual covid protocols and social distancing measures will be in place. There will also be very little on offer at BRV in terms of entertainment/refreshments but more details on this will be confirmed and announced ahead of the event.

Will there be food/drinks available at the Saturday Start Line and down on Borana Race Village?

These details are just being finalised but we anticipate there being a very small offering of refreshments at Borana Race Village and the Dormans Coffee trailer up at the Saturday Start Line. All competitors will be provided with full details ahead of the 10to4 weekend.